Refunds and Returns

You have 14 days from the time of receiving your products for all refunds and returns. In which, you will need to contact MALU.BAJIGAL via email as soon as possible. MALU.BAJIGAL will not be responsible for postage costs of any or all products that are returned.

MALU.BAJIGAL will only permit refunds and returns if the fault with the product is due to manufacturing. MALU.BAJIGAL may require photos of the fault for the purpose of quality control.

MALU.BAJIGAL will replace products of an identical type to the product originally supplied. In a case where there is no more stock of the original purchase, you may be provided with another product or products of the same dollar value. MALU.BAJIGAL will provide refunds of the exact same amount that was originally paid for, and in the same form as your original payment.